Chapter 2: Complacency and False Urgency Complacency feeling self ignorance origin? perceived success how do they think? do not acknowledge complacency feel? content with status quo? behave? “do not alertly look for new opportunities or hazards facing their organizations” (21) false urgency different than complacency driven by anxiety, anger, and fear wasted time passive aggression […]

Chapter 1: It All Starts With a Sense of Urgency complacency, false sense of urgency cultivating a true sense of urgency table comparing complacency, false urgency, and true urgency in following dimensions roots think feel behavior constant change in business, and the lack of true urgency starting with urgency a sense of urgency guiding team […]