Chapter 1: It All Starts With a Sense of Urgency

• complacency, false sense of urgency
• cultivating a true sense of urgency
• table comparing complacency, false urgency, and true urgency in following dimensions
  • roots
  • think
  • feel
  • behavior
• constant change in business, and the lack of true urgency
• starting with urgency
  1. a sense of urgency
  2. guiding team
  3. visions and strategies
  4. communication
  5. empowerment
  6. short-term wins
  7. perseverance
  8. making change stick

Purchase From Amazon: A Sense of Urgency