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Leading Change: Why Transformation Efforts Fail

Notes on: Kotter, J. P. (2007). “Leading change: why transformation efforts fail.” Harvard Business Review, January 2007, 96-103

  • Transformation efforts go by many names
    • TQM
    • Reengineering
    • Rightsizing
    • Restructuring
    • Cultural change
    • Turnaround
  • Key general lessons
    • Change involves series of steps. Do not skip the steps!
    • Mistakes in any phase can have devastating effects
  • Errors
    • Lack of urgency
    • No guiding coalition
    • No vision
    • Lack of communication about vision
    • Leaving obstacles for new vision
    • Lack of quick wins
    • Predeclared victory (“Mission Accomplished!”)
    • Lack of anchors for change in culture

  1. For there are two types of people that will always fail – 1. Those that wish to change the world & 2. Those that wish to keep the world from changing.

    Stay on groovin’ safari, Tor

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